Privacy Policy

Plain language, like everything else we do. [Placeholder — have this reviewed and completed by your legal advisor before launch.]

What we collect

The answers you give in the intake form (goals, health context, lifestyle), your name, email, and phone number. Nothing is collected without you typing it in.

Why we collect it

So your coach can prepare your free first session and personalise your plan, and so we can reach you with session reminders — by email, or WhatsApp if you told us that's okay.

Legal basis

Your consent (GDPR art. 6(1)(a), and art. 9(2)(a) for health-related answers). You can withdraw it anytime — one email is enough.

Who sees it

Your coach and the Vaelo team members who support your plan. We never sell your data. Where we use service providers (hosting, communication), they process it only on our instructions.

Your rights

Access, correction, deletion, portability, and withdrawal of consent — email us and we'll act on it. You can also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact

Vaelo · joinvaelo.com · [legal entity, address, and privacy contact email to be completed]