Everything, answered plainly.

Yes. It's a friendly chat with your AI coach — intake, goals, and a starter plan. No card, no trial countdown, no judgment.

Two minutes of plain questions — your goals, your week, your energy, what's worked and what hasn't. Your coach uses it to arrive prepared, so you never start from zero.

No. Vaelo starts where you are — even if where you are is "haven't moved since 2023". The first step is always smaller than you think.

Beers on Saturday, brunch guilt, zero motivation on a Monday — yes. Any hour, real answers in seconds, zero judgment. That's the whole point.

Then you fall off for a week — it happens. Your coach picks up where you left off with a smaller next step, not a lecture. Streaks bend, they don't break.

Only if you want one. The AI coach carries the day-to-day; a certified physio, trainer, or nutritionist steps in when something needs a real expert — briefed by your coach first.

No. Vaelo is coaching and lifestyle guidance, not medical treatment. If something needs a doctor, your coach says so plainly and points you to the right professional.

Start is free. Rhythm — the core membership — is €29/month, or €290/year (€24/month, two months free). Peak is €49/month with classes, your full health vault, and priority booking. Human sessions with certified experts are an add-on on any tier: €95 each, or 4 for €342.

Yes, in two taps from settings. No retention maze, no guilt screen, no "are you sure?" gauntlet. We'd rather earn the stay.

No. Month to month, always. Pause or leave whenever you like and come back when it suits you.

Nobody. Private by default, deleted whenever you ask, never sold or used for ads. Read the full privacy promise.

If someone shows signs of being at real risk, a trained member of our safety team reaches out personally — to talk and point to support, never to judge or share your file. That's the one exception, written down in plain words.